COVID-19 Coronavirus Travel Info

COVID-19 Coronavirus Travel Info

Essential News

6.26.20 Face masks/face coverings are required inside the airport by order of the Nevada Governor.
6.19.20 The Reno-Tahoe International Airport terminal is open to all visitors - not just passengers. Face coverings are encouraged. Customer Service Representatives are available Monday-Friday during peak travel hours to offer complimentary face coverings to anyone who needs one.
6.1.20 "Things to RNO" is a quick factsheet describing the ways we Move You, Safely, and advises RNO passengers on COVID-19 related travel issues. READ HERE.
5.4.20 Several airlines now require masks or facial coverings for passengers who board their aircraft. When you do travel, please check with your airline prior to arriving at RNO. Airlines are also adhering to other safety measures including social distancing by not filling aircraft and using upgraded means to disinfect aircraft. Be an informed traveler by educating yourself on the state-specific COVID-19 guidelines at your final destination.
4.1.20 Low passenger numbers continue to force flight cancellations on a daily basis. Some non-stop routes have been removed from schedules in June and July. These actions allow the airlines to manage aircraft time and low passenger loads. We do not anticipate the cuts will be permanent. These are unprecedented times. Unfortunately, at this time, there is no way for the airport to know how service will be impacted in the coming months as the nation recovers from the COVID-19 pandemic.

The airport has a vital role to play in defeating COVID-19. RNO and Stead Airport are federally regulated, and not controlled by local government. Our airports are considered critical infrastructure. There are still passengers across the country, many college students, who’s classes were cancelled for the year and are trying to get home.  Many people are still traveling for emergencies or job requirements, such as doctors, nurses, scientists and government employees. As the COVID-19 battle intensifies, RNO will be the way ventilators, PPE, medicine, additional doctors, nurses and scientists come and go from our community. The Nevada Air National Guard is based here. Our cargo operation could become essential for supplies to reach the 450,000 people in this region.  It is imperative that RNO stay open despite the virus so we can help defeat it while supporting our population’s vital needs.

Flight Schedules and Restaurants

COVID-19 presents the airlines and the airport with an ever-changing situation. We recommend checking flight schedules with your airline before coming to the airport due to the possibility of delays or cancellations. (Airline numbers and website addresses are here.) There are restaurants and stores open in the terminal, but hours of operation may fluctuate due to changing flight schedules.

Reno-Tahoe International Airport Actions

The Reno-Tahoe Airport Authority (RTAA) follows the guidance provided by public health experts at the federal Centers for Disease Control and Prevention (CDC), Customs and Border Protection (CBP), State of Nevada Department of Health and the Washoe County Health District.  We are supporting federal agencies that operate at the airport.  

While RNO has an excellent reputation for cleanliness, we are:

  • Increasing our use of disinfectant and cleaning more frequently in “high touch” areas at the airport, like handrails, escalators, elevator buttons, restroom doors, etc. with an emphasis where international travelers arrive. We are also working with our cleaning supply vendors to ensure the products we use are effective against Coronavirus.
  • Coordinating with our airline and tenant partners and employees to closely monitor any change in the status of our region’s health.
  • Encouraging employees and tenant employees to wash their hands frequently and use hand sanitizer.
  • The CDC, Washoe County Health Department, RNO and other airport partners, have communicable disease response plans in place that are reviewed, practiced, and updated throughout the year.
  • Reno-Tahoe International Airport is taking every step possible to ensure a safe and sanitary airport experience. In an effort to encourage compliance with all CDC guidelines related to COVID-19, travelers will see changes in the terminal that include distancing dots in queues for ticketing, screening and boarding, high-tech cleaning, and new ways to line-up at the TSA checkpoint, baggage claim, and in stores and restaurants.  In addition, Reno-Tahoe Airport Authority employees in public areas are wearing face masks and tenants have new Plexiglas separators at counters. TSA is even allowing passengers to bring up to 12 ounces of hand sanitizer though the checkpoint. When you’re ready, we are ready to Move You, Safely!

What to Know About RNO

Find out what makes us an essential business in the video below. If you must travel, please continue to practice social distancing as per CDC guidelines.

The economic impact of RNO on our community is about $3.2 billion each year. Usually. Find out how RNO is funded and why fewer passengers and shuttered concessions are such a huge hit for the airport.

If you must travel, there are a few extra things to think about. Check out this video for some tips about essential travel right now.

The passenger terminal is pretty empty right now, but our runway infrastructure projects are keeping people working and making the airport better for passengers in the future.

How You Can Stay Healthy

Public health officials recommend personal hygiene and frequent hand washing as the best way to prevent illness.  

  • Wash your hands frequently, cover your mouth and nose with a tissue when you cough or sneeze, then throw the tissue in the trash and wash your hands.
  • Avoid contact with people who are sick and stay home when sick.
  • Avoid touching your eyes, nose or mouth with unwashed hands.
  • Avoid non-essential travel to China, South Korea, Italy and other hard hit areas.
  • Check-in with your airline if you have questions about your travel itinerary.
  • While not protective against novel Coronavirus, public health officials also recommend the influenza vaccine. It’s not too late to get an influenza vaccine, since flu season can last into spring.

Resources

Information about the novel coronavirus is updated frequently; check the following resources for the most up-to-date information:

Additional resources

Customer Feedback