Passenger Information

  • Which rental car agencies are on site at Reno-Tahoe International Airport and where are they located?

    Reno-Tahoe International Airport provides convenient access to nine different rental caragencies. All nine rental car counters are located in Baggage Claim. Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty vehicles are located just outside Baggage Claim in the Parking Structure. Payless vehicles are located off airport. A complimentary shuttle service to the Payless location can be met outside the D Doors located North of Baggage Claim. All of the above rental car agency phone numbers and web addresses may be found under To/From Airport - Rental Cars.

  • What type of identification is required to travel?

    According to the Transportation Security Administration website, domestic passengers age 18 and over must present one form of photo identification issued by a local state or federal government agency (e.g.: passport/drivers license/military ID), or two forms of non-photo identification, one of which must have been issued by a state or federal agency (e.g.: U.S. social security card). For an international flight, passengers need to present a valid passport, visa, or any other required documentation. Passengers without proper ID can be denied boarding. However, they are usually allowed to travel as long as they undergo some additional screening procedures. The airport recommends contacting your airline directly to find out what forms of identification they would accept in this particular situation. Please note that all passengers who are traveling without proper ID MUST be processed through their airline ticket counter before going through the security check-point. This must be done, regardless of whether or not they have to check luggage or have previously acquired a boarding pass prior to arriving at the airport. Please be sure you check in at the ticket counter prior to going to the security check-point.

  • What transportation options are available from the airport to the hotel/casinos?

    A list of complimentary and area shuttles as well as their schedules can be found under Shuttles.

  • What is the procedure for picking up an unaccompanied minor from the airport?

    "Gate passes" are issued by the individual air carriers at their discretion. Typically, these passes are given to those persons escorting unaccompanied minors or passengers with special needs. You will need to request this "gate pass" at the airline ticket counter. Please note that a government issued, photo ID is required to in order to acquire this pass. Any specific questions regarding obtaining the "gate pass/escort pass" should be directed to the Airlines.

  • What hotels are near the airport?

    There are many hotels close to the airport. Most major hotel/casinos are within a five to ten mile radius of Reno-Tahoe International Airport. The two closest hotels, both of which are located directly across the street and within walking distance from the airport terminal, are The Hyatt Place Hotel and The Best Western Airport Plaza. For hotel/casino ameneties, The Grand Sierra Resort is about two miles from the airport. All three hotels can be reached at the following numbers. Hyatt Place Hotel: 775-826-2500 Best Western Airport Plaza: 775-348-6370 Grand Sierra Resort: 775-789-2000. In addition, most of the major hotels/casinos in the Reno/Sparks area have complimentary shuttle service to and from the airport. Many have set pickup schedules at the airport, although some request that you call for transportation when you arrive. In determining where to stay in the Reno/Tahoe area, we suggest visiting

  • How much does it cost to park at Reno-Tahoe International Airport?

    Detailed information regarding parking fees and facilities as well as information regarding the Credit Express parking system can all be found under To/From Airport - Parking.

  • How do I prepare to travel with a dog?

    The Reno-Tahoe International Airport is very canine friendly. In fact, Reno-Tahoe International is one of the few airports in the country that offers not one, but two Dog Parks to four legged passengers. At the Gate K-9 Bark Parks, dogs can run around, drink some water, and take care of any necessary "doggie business" with mutt mitts provided. For more information on the Bark Parks, please go to Dog Park. Every airline has different rules, regulations, and restrictions regarding pets on aircraft. Please contact each airline directly in regards to their individual policy. Airlines that accept pets either as cargo or in-cabin are the following: American Airlines, Delta/Delta Connection, Southwest and Alaska/Horizon Airlines. A list of airlines serving Reno-Tahoe International Airport, along with their phone numbers and web addresses, can be found under Airlines.

  • How can I find out more information regarding security directives?

    For the most recent security updates and information, please look under Security Information and Updates.

  • Does Reno-Tahoe International Airport offer luggage storage?

    Unfortunately, since the events of September 11th, for security reasons, the Reno-Tahoe International Airport does not have lockers or any storage facility for customer luggage.

  • Are there smoking areas available at Reno-Tahoe International Airport?

    Since the new Nevada state law was enacted on December 8, 2006, the airport does not have any designated smoking areas within the terminal building. The only designated smoking areas are located outside the main doors of the terminal building, just north of the skywalk and at the north end of baggage claim. Seating and ashtrays are provided.

Customer Feedback