Passenger Information
Which rental car agencies are on site at Reno-Tahoe International Airport and where are they located?
There are a number of rental car agencies that currently have rental sites within the Baggage Claim area at Reno-Tahoe International Airport. Rental agreements may be completed on site and cars picked up directly outside the airport from: Alamo, Avis, Budget, Hertz, Dollar, and National. For other agencies, the rental agreements can be completed on site, and then customers are shuttled to nearby rental car pick up locations. Thrifty is the only agency with vehicles stored off site. All of the above rental car agency phone numbers and web addresses may be found under To/From Airport - Rental Cars.
What type of identification is required to travel?
According to the Transportation Security Administration website www.tsa.gov, domestic passengers age 18 and over must present one form of photo identification issued by a local state or federal government agency (e.g.: passport/drivers license/military ID), or two forms of non-photo identification, one of which must have been issued by a state or federal agency (e.g.: U.S. social security card). For an international flight, passengers need to present a valid passport, visa, or any other required documentation. Passengers without proper ID can be denied boarding. However, they are usually allowed to travel as long as they undergo some additional screening procedures. The airport recommends contacting your airline directly to find out what forms of identification they would accept in this particular situation. Please note that all passengers who are traveling without proper ID MUST be processed through their airline ticket counter before going through the security check-point. This must be done, regardless of whether or not they have to check luggage or have previously acquired a boarding pass prior to arriving at the airport. Please be sure you check in at the ticket counter prior to going to the security check-point.
What transportation options are available from the airport to the hotel/casinos?
A list of complimentary and area shuttles as well as their schedules can be found under Shuttles.
What is the procedure for picking up an unaccompanied minor from the airport?
"Gate passes" are issued by the individual air carriers at their discretion. Typically, these passes are given to those persons escorting unaccompanied minors or passengers with special needs. You will need to request this "gate pass" at the airline ticket counter. Please note that a government issued, photo ID is required to in order to acquire this pass. Any specific questions regarding obtaining the "gate pass/escort pass" should be directed to the Airlines.
What hotels are near the airport?
There are many hotels close to the airport. Most major hotels are within a five to ten mile radius of Reno-Tahoe International Airport. The two closest hotels are The Best Western Airport Plaza Hotel, located directly across the street and within walking distance from the airport terminal, and the Grand Sierra Resort, which is about two miles away. They can be reached at the following numbers: Best Western Airport Plaza Hotel: 775-348-6370 Grand Sierra Resort: 775-789-2000 In addition, most of the major hotels/casinos in the Reno/Sparks area have complimentary shuttle service to and from the airport. Many have set pickup schedules at the airport, although some request that you call for transportation when you arrive. In determining where to stay in the Reno/Tahoe area, we suggest visiting www.visitrenotahoe.com.
How much does it cost to park at Reno-Tahoe International Airport?
Detailed information regarding parking fees and facilities as well as information regarding the Credit Express parking system can all be found under To/From Airport - Parking.
How do I prepare to travel with a dog?
The Reno-Tahoe International Airport is very canine friendly. In fact, Reno-Tahoe International is one of the few airports in the country that offers a Dog Park to four legged passengers. At the Gate K-9 Bark Park, dogs can run around, drink some water, and take care of any necessary "doggie business" with mutt mitts provided. For more information on the Bark Park, please go to Dog Park. Every airline has different rules, regulations, and restrictions regarding pets on aircraft. Please contact each airline directly in regards to their individual policy. Airlines that accept pets either as cargo or in-cabin are the following: American Airlines, Delta/Delta Connection, and Alaska/Horizon Airlines. Please note that Southwest Airlines only accepts assistance animals in the cabin of the aircraft. A list of airlines serving Reno-Tahoe International Airport, along with their phone numbers and web addresses, can be found under Airlines.
How can I find out more information regarding security directives?
For the most recent security updates and information, please look under Security Information and Updates.
Does Reno-Tahoe International Airport offer luggage storage?
Unfortunately, since the events of September 11th, for security reasons, the Reno-Tahoe International Airport does not have lockers or any storage facility for customer luggage.
Are there smoking areas available at Reno-Tahoe International Airport?
Since the new Nevada state law was enacted on December 8, 2006, the airport does not have any designated smoking areas within the terminal building. The only designated smoking areas are located outside of the terminal building at curbside, just north of the skywalk and at the north end of baggage claim.