RELEASE – Increased Crowds Expected at Reno-Tahoe International Airport This Holiday Weekend
Airport advises travelers to arrive early and plan ahead for parking RENO, Nev. – This holiday weekend the Reno-Tahoe International […]
Customer Service Programs Ease Travel Experience
SPECIAL NOTE
Wooster High School parking is for Reno-Tahoe International Airport Employees ONLY and has been implemented to free up space on the airport for travelers and guests. Please refer to bolded information below.
Reno, Nev. – Travel during the busy Thanksgiving holiday will hit a high in 2019 with Reno-Tahoe International Airport (RNO) anticipating more passengers departing earlier this year.
Beginning Thursday, November 21 through Wednesday, November 27, and the weekend of November 30 thru December 2, full flights and the potential for 15,000 passengers arriving and departing on peak days is expected to create crowds typical for the four-day holiday weekend.
Airport staff will be working around the clock to make the travel experience seamless and stress-free. Parking contingencies have also been put in place to prepare for the 5% increase in peak-day traffic over Thanksgiving 2018.
RNO has contracted with Wooster High School for employee parking the week of Thanksgiving, freeing up over 400 spaces for customers and to alleviate the backlog of extra cars searching for short and long-term spots. Additional on-site parking at the nearby Air Cargo facility will provide another 100 spaces, and if needed, RNO has arranged with the neighboring SureStay Hotel for 150 overflow spots.
Parking staff will also be working around the clock directing traffic and handing out maps if the garage and surface lot fill up. As a rule, visitors should look to park first in the garage or surface lot, but if full, overflow signs will be clearly marked as guests enter the airport. Alternative means of transportation such as Uber, Lyft, taxis, public transportation or catching a ride with a friend or relative is also welcome and encouraged.
As is always the case, it’s critical passengers arrive early, at least 90 minutes prior to their scheduled departure and two hours for international flights.
RNO’s Kindness Takes Flight team will again be on hand to brighten the customer experience by greeting travelers and encouraging them to take part in fun airport programs including:
The following additional travel tips will help make the airport experience a pleasant one:
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The Reno-Tahoe Airport Authority receives no state or local funding. All operating revenues are derived from tenant and concession fees. The Reno-Tahoe International Airport (RNO) is the 66th busiest commercial airport in the United States, with more than 4.2 million passengers per year. For more details, visit www.renoairport.com.